Size: 1" x 1.5"Material Type: Thermal Printed Matte Litho Paper Labels with Dispenser Box Verified Purchase
Need to work on communication of orders.
Order never arrived, When I contacted customer service was told it was because I did not approve the proof. But I choose to skip proofing at checkout and never received notification my order was held. My order status was on pending and then the proof sent and proof approved did not happen until I contacted customer service. So basically my order was being held until I figured out I needed to contact customer service.
Need to work on communication of orders.
By: Julian
Order never arrived, When I contacted customer service was told it was because I did not approve the proof. But I choose to skip proofing at checkout and never received notification my order was held. My order status was on pending and then the proof sent and proof approved did not happen until I contacted customer service. So basically my order was being held until I figured out I needed to contact customer service.
SmartSign: Sorry for the inconvenience. Thank you for reaching out to us. We understand how disappointing this delay may be but we are here to make it right. As a courtesy, we will send a 10% discount coupon on your next order with us.
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Size: 1" x 1.5" Material Type: Thermal Printed Matte Litho Paper Labels with Dispenser Box Verified PurchaseNeed to work on communication of orders.
Order never arrived, When I contacted customer service was told it was because I did not approve the proof. But I choose to skip proofing at checkout and never received notification my order was held. My order status was on pending and then the proof sent and proof approved did not happen until I contacted customer service. So basically my order was being held until I figured out I needed to contact customer service.