Tag: business tips

Boost your e-commerce business with nonprofit partnerships

Boost your e-commerce business with nonprofit partnerships

This post is part of a series celebrating SmartSign’s 15th Anniversary. In 15 posts, we reflect on lessons learned, good experiences, and company-wide changes that brought us to this milestone of success. You can view the entire series here. From time to time, we all hear how companies’ nonprofit affiliations and corporate social responsibility (CSR) efforts […]

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Three lessons about the competition

Three lessons about the competition

This post is part of a series celebrating SmartSign’s 15th Anniversary. In 15 posts, we reflect on lessons learned, good experiences, and company-wide changes that brought us to this milestone of success. You can view the entire series here. Starting a successful business doesn’t happen in a vacuum. The biggest thing that’s going to keep you […]

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Handle with care: when customers blow up

Handle with care: when customers blow up

This post is part of a series celebrating SmartSign’s 15th Anniversary. In 15 posts, we reflect on lessons learned, good experiences, and company-wide changes that brought us to this milestone of success. You can view the entire series here. As any customer service pro knows, one of the biggest challenges to the job is maintaining an […]

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The first commandment of customer service

The first commandment of customer service

This post is part of a series celebrating SmartSign’s 15th Anniversary. In 15 posts, we reflect on lessons learned, good experiences, and company-wide changes that brought us to this milestone of success. You can view the entire series here. As one of SmartSign’s longest tenured employees, Tahyna Colon, our call center manager, knows customer service and […]

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The key to good customer service is knowing your customer

The key to good customer service is knowing your customer

This post is part of a series celebrating SmartSign’s 15th Anniversary. In 15 posts, we reflect on lessons learned, good experiences, and company-wide changes that brought us to this milestone of success. You can view the entire series here. In the words of SmartSign’s CEO and co-founder Blair Brewster, “Where do all the ideas for new […]

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Micromanaging puts a muzzle on your business

Micromanaging puts a muzzle on your business

This post is part of a series celebrating SmartSign’s 15th Anniversary. In 15 posts, we reflect on lessons learned, good experiences, and company-wide changes that brought us to this milestone of success. You can view the entire series here. Over 150 years ago, Abraham Lincoln said, “The people when rightly and fully trusted will return the […]

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Hiring young and hiring smart

Hiring young and hiring smart

This post is part of a series celebrating SmartSign’s 15th Anniversary. In 15 posts, we reflect on lessons learned, good experiences, and company-wide changes that brought us to this milestone of success. Hiring is a meticulous process. Even if potential candidates have appropriate work experience, not everyone is the right fit in the organizational puzzle. […]

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