Good final product - custom design process needs work
The finished product looks very good and the 40 mil aluminum makes it sturdy for its size! There is a small, barely noticeable dent on the face of the sign that's probably from shipping it with the stake and not worth having re-printed. The real problem with this sign - and the only reason for 3 stars - was how long it took to get the custom design correct. We're very grateful for the patience and perseverance of the Smartsign team, especially Alexis and Thomas, in seeing this through to a good finished product that we're very satisfied with. Alexis even went out of her way to help with a QR code! However, some changes are recommended in how the design process works to make it easier on the customer. Having a way for customers to work online with the proof themselves (as with Vistaprint business cards) on a Smartsign-generated template would be especially helpful in editing the proofs. That being said, like the other custom signs on the order, the completed sign is of excellent quality!
SmartSign: Thank you for the feedback on the experience and your order. Sorry for any inconvenience and damage that took place with your order.
The 10” x 7” sign with 18” stake arrived in perfect condition, no dents, also included the screws/bolts for attaching. Professional printing, the image was crisp and looked exactly like the artwork I uploaded. This has been installed outdoors where it's exposed to the elements, and has held up to sleet. Quick delivery and great customer service too.
Size: 7" x 10" Material Type: Reflective Aluminum Sign & 18” Tall Stake Verified PurchaseGood final product - custom design process needs work
The finished product looks very good and the 40 mil aluminum makes it sturdy for its size! There is a small, barely noticeable dent on the face of the sign that's probably from shipping it with the stake and not worth having re-printed. The real problem with this sign - and the only reason for 3 stars - was how long it took to get the custom design correct. We're very grateful for the patience and perseverance of the Smartsign team, especially Alexis and Thomas, in seeing this through to a good finished product that we're very satisfied with. Alexis even went out of her way to help with a QR code! However, some changes are recommended in how the design process works to make it easier on the customer. Having a way for customers to work online with the proof themselves (as with Vistaprint business cards) on a Smartsign-generated template would be especially helpful in editing the proofs. That being said, like the other custom signs on the order, the completed sign is of excellent quality!